At Best Startup California we track over 300,000 Californian startups and over 1,500,000 people who hold key positions in these companies. We use this directory of startups to highlight top employees, founders and organisations we think deserve more appreciation than they are currently getting.
We’ve ranked the top 31 Customer Service companies in Palo Alto, California. The companies, startups and institutions listed in this article are all exceptional companies, well worth a follow. We have included links to their websites, socials and CrunchBase (if you’re interested in their financials).
We selected the organisations listed in this article based on:
- Track record
- Executive leadership
- Market share
- Innovation
- ESG rating
Our Data – We source our data from OSINT (open source intelligence) and public directories such as Crunchbase, SemRush and many more. The data from these sources should be treated with a degree of caution and verified yourself.
Top Customer Service Companies & Startups (Palo Alto, California)
4me
4me is an IT and Enterprise Service Management & Workflow application, providing complete visibility and control of service cost & quality.
Founder(s): Cor Winkler Prins, Laurens Pit, Mathijs Sterk
Location: Palo Alto, California, United States
Industries: Asset Management, Cloud Management, Customer Service, Enterprise Software, IT Management, Knowledge Management, Outsourcing, Risk Management, Service Industry, Software
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Instreamatic
Voice Marketing Platform
Founder(s): Michael Ilyichev, Mikhail Ilyichev, Simon Dunlop, Stas Tushinskiy, Victor Frumkin
Location: Palo Alto, California, United States
Industries: Advertising, Advertising Platforms, Audio, Consumer Research, Customer Service, Digital Marketing, Speech Recognition
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Emerson Collective
Emerson Collective strengthens schools, secures rights for immigrants, and restores relationship between humanity and nature.
Founder(s): Laurene Powell
Location: Palo Alto, California, United States
Industries: Customer Service, Non Profit, Social
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Avoma
Avoma is the all-in-one AI Meeting Assistant for working remotely.
Founder(s): Aditya Kothadiya, Devendra Laulkar
Location: Palo Alto, California, United States
Industries: Analytics, Artificial Intelligence, Customer Service, Machine Learning, Sales, Software
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Paysa
Paysa is a consumer tech firm that helps employees understand their market salary and help achieve it in the labor market.
Founder(s): Chris Bolte, Nikhil Raj, Patrick Harrington, Zachary Poley
Location: Palo Alto, California, United States
Industries: Customer Service, Personalization, Professional Services
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MessagePath
The first app to optimize front-line business communications across all channels.
Founder(s): Will Murphy
Location: Palo Alto, California, United States
Industries: Artificial Intelligence, Business Development, Customer Service, Information Technology, Legal, Legal Tech, Messaging, Software
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Hipmob
Hipmob brings easy-to-use live chat, helpdesk, feedback, and customer engagement tools to mobile and tablet businesses.
Founder(s): Ayo Omojola
Location: Palo Alto, California, United States
Industries: Customer Service, Mobile, Software
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Idiomatic
We analyze customer conversations to provide a customer driven way of improving your product experience and service experience
Founder(s): Ariel Kleiner, Christopher Martinez, Kevin Yang
Location: Palo Alto, California, United States
Industries: Customer Service, Machine Learning, Product Management
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Ascendo.ai
Ascendo is a SaaS customer support software to help agents and end-customers resolve support issues.
Founder(s): Karpagam Narayanan, Ramki Pitchuiyer
Location: Palo Alto, California, United States
Industries: Customer Service, Field Support, Information Technology, SaaS, Software, Technical Support
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Zingaya
Zingaya provides online voice calling facilities to website operators through any computer device, directly from a webpage.
Founder(s): Alexey Aylarov
Location: Palo Alto, California, United States
Industries: Customer Service, E-Commerce, Messaging, Telecommunications, VoIP
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Impel
The Intelligent Marketplace for Consumer Service Commerce.
Founder(s): Edward Kinsey
Location: Palo Alto, California, United States
Industries: Customer Service, E-Commerce, Marketplace, Real Estate
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ScoreData Corporation
Help businesses deliver personalized customer experiences by combining diverse data sets with ScoreData’s patented dynamic machine learning
Founder(s): Danny Yang, Moidin Mohiuddin, Mudit Chandra, Pankaj Kumar Jha, Prasanta Behera, Vasudev Bhandarkar
Location: Palo Alto, California, United States
Industries: Analytics, Big Data, Customer Service, Machine Learning, Natural Language Processing, Predictive Analytics, SaaS
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Officium Labs
Officium Labs is a decentralized network of thought leaders and innovators who help companies create best-in-class service.
Founder(s): Jerry Leisure, Scott McCabe
Location: Palo Alto, California, United States
Industries: Consulting, Customer Service, Delivery, Media and Entertainment, Staffing Agency, Video Games
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Comerica – Technology & Life Sciences
Comerica – Technology & Life Sciences is a wealth management services.
Founder(s):
Location: Palo Alto, California, United States
Industries: Banking, Customer Service, Financial Services, Wealth Management
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Appunfold
Product analytics and engagement platform for Mobile first SaaS businesses
Founder(s): Satya Krishna Ganni, Sudhakar Mylsamy
Location: Palo Alto, California, United States
Industries: Analytics, Android, Customer Service, Enterprise Software, iOS, Navigation, Productivity Tools, SaaS
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Motif
This startup aims to let customer service reps easily and immediately take over the screen of a user who needs help.
Founder(s): Allan Jiang
Location: Palo Alto, California, United States
Industries: Customer Service, FinTech, Management Consulting, Service Industry
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ampx2
ampx2 is a personal cloud computing platform that enables its users to save information in a single space.
Founder(s):
Location: Palo Alto, California, United States
Industries: Cloud Computing, Customer Service, Enterprise Software
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MetaChannels
Channels.com enables customers to record and watch video shows available on its website.
Founder(s): Sean Doherty
Location: Palo Alto, California, United States
Industries: Customer Service, E-Commerce, Internet, Media and Entertainment, Music, Video
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hCHOO.com
hCHOO offers an online platform that enables its users to search through Google, Yahoo, Bing, Facebook, YouTube, and more.
Founder(s):
Location: Palo Alto, California, United States
Industries: Customer Service, Internet, Search Engine, SEO
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KOSCAR
KOSCAR is a technology company focused on the retail and fashion industries, providing user-centered digital solutions.
Founder(s):
Location: Palo Alto, California, United States
Industries: Business Development, Business Information Systems, Customer Service, E-Commerce, Fashion, Retail
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Yubé Inc
Yubé provides first-of-its-kind, customer-facing software for comprehensive post-sales customer services automation
Founder(s):
Location: Palo Alto, California, United States
Industries: Customer Service, Information Technology, Internet, Sales, Software
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Project Copilot
Project Copilot assists clients in bringing ideas from concept to commercialization, and massively successful launch campaigns.
Founder(s): Alex Brown, Christopher Stoikos, Mike D’Agostini
Location: Palo Alto, California, United States
Industries: Customer Service, Professional Services
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Rinne & Peterson
Rinne & Peterson provides structural engineering services.
Founder(s):
Location: Palo Alto, California, United States
Industries: Civil Engineering, Customer Service, Service Industry
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e-Lawyer.com
e-Lawyer.com provides online legal services, custom drafting of residential leases and deeds.
Founder(s):
Location: Palo Alto, California, United States
Industries: Customer Service, E-Commerce, Law Enforcement
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Tello Applications
Tello (now closed) helped improve customer service by providing real-time insight into the customer experience.
Founder(s): Joe Beninato
Location: Palo Alto, California, United States
Industries: Customer Service, Mobile Apps, Real Time, Software
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SimplDesk Inc.
Remote cloud support service system
Founder(s):
Location: Palo Alto, California, United States
Industries: Cloud Computing, Customer Service
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Hascash Exchange
Hascash Exchange is a financial services-based company.
Founder(s):
Location: Palo Alto, California, United States
Industries: Customer Service, Financial Services, Wealth Management
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Fittany
Fittany is set to change the way shoe manufacturers and retailers sell shoes online by introducing innovative virtual fitting room.
Founder(s):
Location: Palo Alto, California, United States
Industries: Customer Service, E-Commerce, Shopping
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Jungle Digital
Jungle Digital is a thriving boutique operation offering digital printing and design at amazing quality and fast turnaround.s.
Founder(s):
Location: Palo Alto, California, United States
Industries: Customer Service, Printing, Professional Services
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Uniphore
Uniphore is a customer service platform that is powered by AI and automation technologies.
Founder(s): Ravi Saraogi, Umesh Sachdev
Location: Palo Alto, California, United States
Industries: Artificial Intelligence, Customer Service, Machine Learning, SaaS, Software
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Birdeye
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses.
Founder(s): Naveen Gupta, Neeraj Gupta
Location: Palo Alto, California, United States
Industries: Consumer Reviews, Customer Service, Lead Generation, Marketing, SaaS
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