At Best Startup California we track over 300,000 Californian startups and over 1,500,000 people who hold key positions in these companies. We use this directory of startups to highlight top employees, founders and organisations we think deserve more appreciation than they are currently getting.
We’ve ranked the top 70 Call Center companies in California, United States. The companies, startups and institutions listed in this article are all exceptional companies, well worth a follow. We have included links to their websites, socials and CrunchBase (if you’re interested in their financials).
We selected the organisations listed in this article based on:
- Track record
- Executive leadership
- Market share
- Innovation
- ESG rating
Our Data – We source our data from OSINT (open source intelligence) and public directories such as Crunchbase, SemRush and many more. The data from these sources should be treated with a degree of caution and verified yourself.
Top Call Center Companies & Startups (California, United States)
TaskUs
TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers.
Founder(s): Bryce Maddock, Jaspar Weir
Location: Santa Monica, California, United States
Industries: Call Center, Customer Service, Outsourcing
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VoiceBase
Speech Analytics for the Data-Driven Enterprise
Founder(s): Jan Jannink, Jay Blazensky, Spencer Lord, Walter B.
Location: San Francisco, California, United States
Industries: Analytics, Big Data, Business Intelligence, Call Center, Data Mining, Enterprise Software, Information Services, Predictive Analytics
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Gridspace
Gridspace scans and automates voice calls for contact centers and developers.
Founder(s): Anthony Scodary, Evan Macmillan, Nico Benitez
Location: San Francisco, California, United States
Industries: Call Center, Enterprise Software, Information Technology, Software, Speech Recognition, Telecommunications
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VoiceOps
VoiceOps is the first and only coaching enablement solution for call centers.
Founder(s): Daria Rose Evdokimova, Ethan Barhydt, Nate Becker
Location: San Francisco, California, United States
Industries: Business Development, Call Center, CRM, SaaS, Sales, Sales Automation, Software
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ujet.cx
UJET, Inc. is the world’s first and only CCaaS 3.0 cloud contact center provider.
Founder(s): Anand Janefalkar, Hisun Kim
Location: San Francisco, California, United States
Industries: Call Center, Communications Infrastructure, Customer Service, Enterprise Software, Information Technology, Software, Telecommunications
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Observe.AI
Observe.AI is an Intelligent Workforce Platform that helps teams improve CX and agent performance.
Founder(s): Akash Singh, Sharath Keshava Narayana, Swapnil Jain
Location: San Francisco, California, United States
Industries: Artificial Intelligence, Call Center, Machine Learning, Natural Language Processing, SaaS, Software, Speech Recognition
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Dialpad
Dialpad is an AI-powered cloud communications platform that turns conversations into opportunities and helps teams make smart calls.
Founder(s): Alex Cornell, Brian Peterson, Craig Walker, John Rector
Location: San Francisco, California, United States
Industries: Analytics, Artificial Intelligence, Call Center, Meeting Software, SaaS, Telecommunications
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aiXplain
Enabling Product Owners to Achieve Their Goals Using World-Class AI/ML
Founder(s): Hassan Sawaf
Location: Los Gatos, California, United States
Industries: Artificial Intelligence, Call Center, Consulting, Information Services, Machine Learning, Media and Entertainment, Natural Language Processing, Software, Speech Recognition
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Alorica
Outsourcing customer experience provider
Founder(s): Andy Lee
Location: Irvine, California, United States
Industries: Call Center, Customer Service, Outsourcing
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SmartAction
SmartAction helps companies improve their customer experience and cut costs by delivering artificial intelligence powered self service.
Founder(s): Peter Voss
Location: El Segundo, California, United States
Industries: Artificial Intelligence, Call Center, Customer Service, Information Technology, Messaging, Speech Recognition, Virtual Assistant
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Convoso
Convoso’s cloud-based call center software revolutionized the call center industry by empowering the admin, agent, and customer experience.
Founder(s): Bobby Hakimi, Nima Hakimi
Location: Woodland Hills, California, United States
Industries: Call Center, SaaS, Software, Telecommunications
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CrazyCall
CrazyCall helps you to increase sale and connect with your customers.
Founder(s):
Location: San Francisco, California, United States
Industries: Call Center, SaaS, Software, Telecommunications, VoIP
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Awesome OS
Awesome OS provides customer experience and business process solutions to high growth clients and startups
Founder(s): Ace Cubos, Edmund Lee, Johnny Cheng
Location: Santa Monica, California, United States
Industries: Call Center, Customer Service, Graphic Design, Outsourcing, Web Development
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Enshored LLC
Powerful outsourcing for disruptive start-ups.
Founder(s): Ian Jackson, Jeff Bauer
Location: Long Beach, California, United States
Industries: Call Center, Customer Service, Outsourcing, Professional Services
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Rubric
Rubric eMA provides three eMarketing solutions for .com and brick-and-mortar companies that need to leverage the Internet.
Founder(s): Anu Shukla, Chris Maeda, Hal Steger
Location: San Mateo, California, United States
Industries: Call Center, CRM, Marketing, Software
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Edifius
Edifius is an AI-Powered B2B SaaS platform to improve operational efficiency, customer experience, and team productivity.
Founder(s): Adrian Humphrey, Perla Humphrey
Location: San Diego, California, United States
Industries: Artificial Intelligence, B2B, Call Center, Information Technology, Internet, Machine Learning, Natural Language Processing, SaaS, Software
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Call Criteria
Call Criteria is a provider of call center quality and performance management services.
Founder(s): Chad Tatton
Location: Tarzana, California, United States
Industries: Call Center, Compliance, Quality Assurance, Risk Management
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EpiAnalytics
EpiAnalytics integrated artificial intelligence and machine learning solutions transform corporate data, increasing efficiency and BI.
Founder(s): Jim Vecchio
Location: Carlsbad, California, United States
Industries: Artificial Intelligence, Call Center, Machine Learning, Real Time, Software
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Simpluris
Simpluris is an IT firm that offers project management, case planning, mailings and database management services.
Founder(s):
Location: Santa Ana, California, United States
Industries: Call Center, Database, Legal, Project Management
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Survox, Inc.
Survox provides audience targeting and voice-based data collection platform for engaging with customers, employees and voters.
Founder(s):
Location: San Francisco, California, United States
Industries: Analytics, Call Center, Information Technology, Market Research, Marketing Automation, Mobile, Software
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HigherRing
HigherRing provides competitive companies with white glove call center services while proudly investing in workers and their communities.
Founder(s): Michelle Hirons
Location: San Francisco, California, United States
Industries: Business Development, Call Center, Customer Service, Lead Generation, Outsourcing
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Advantage Answering Plus
Advantage Answering Plus delivers inbound call center solutions, live telephone answering and virtual receptionist services.
Founder(s):
Location: San Luis Obispo, California, United States
Industries: Call Center, Office Administration, Telecommunications
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ROI Networks
ROI Networks is the Developer of unified communications as-a-service (UCaaS) platform.
Founder(s): Jeff Hiebert
Location: Mission Viejo, California, United States
Industries: Asset Management, Call Center, Telecommunications
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Baja Call Center
aja Call Center Services is a highly specialized customer care solutions provider with core and phone, online and Cloud Based services.
Founder(s):
Location: Irvine, California, United States
Industries: Call Center, Customer Service, Outsourcing, Telecommunications
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Allzone Management Services, Inc
Medical Billing Services
Founder(s): Wendy Cho
Location: Los Angeles, California, United States
Industries: Billing, Call Center, Health Care, Information Technology, Medical, Office Administration, Outsourcing
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Voximplant
CALL PROCESSING AUTOMATION. EASY TO USE. AI-POWERED.
Founder(s):
Location: Palo Alto, California, United States
Industries: Artificial Intelligence, Call Center, Enterprise Applications, Speech Recognition, Telecommunications
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Alert Communications
Alert Communications is a marketing agency that provides legal call center services for law firms.
Founder(s):
Location: Camarillo, California, United States
Industries: Call Center, Legal, Service Industry
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Accurate Always Inc
Accurate Always, Inc provides organizations a tool to record, monitor, retrieve and manage their voice and video communications.
Founder(s): Kate Haley
Location: Half Moon Bay, California, United States
Industries: Aerospace, Call Center, Government, Telecommunications
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Turbo Schedule
TurboSchedule coupled with today’s wireless products and secure networks has delivered real time accessibility to almost everyone.
Founder(s):
Location: Anaheim, California, United States
Industries: Call Center, Customer Service, Software
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Pro Outsourcing
Pro Outsourcing provides data entry and call center services.
Founder(s):
Location: Poway, California, United States
Industries: Call Center, Outsourcing, Professional Services
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Topaz Services
Topaz Services, a provider of innovative reservation services for the hotel industry, provides high-performance call handling.
Founder(s):
Location: Oakland, California, United States
Industries: Call Center, Hospitality, Hotel, Software
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ViaSource Solutions
ViaSource Solutions is a call center that offers business process outsourcing and sales services.
Founder(s):
Location: Thousand Oaks, California, United States
Industries: Call Center, Outsourcing, Sales
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Professional Answering Service
Professional Answering Service offers customized answering, messaging and professional communication services for various business sectors.
Founder(s):
Location: Rialto, California, United States
Industries: Call Center, Customer Service, Messaging, Telecommunications
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Phone Ware
Phone Ware provides call center solutions, customer care campaigns, sales generation, outsourcing, inbound and outbound services.
Founder(s):
Location: San Diego, California, United States
Industries: Call Center, Customer Service, Outsourcing
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Call Trader
Call Trader is a customer acquisition and lead generation company.
Founder(s):
Location: Corte Madera, California, United States
Industries: Business Development, Call Center, Internet, Lead Generation
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The WorkForce Pro, Inc.
Partnering with The WorkForce Pro is the smartest way to setup your Customer Experience Team.
Founder(s): Ty Givens
Location: Los Angeles, California, United States
Industries: Call Center, Consulting, Contact Management, Customer Service, Software, Virtual Workforce
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PCN
PCN offers call centre services ranging from standard messaging to order taking and direct response for businesses and government agencies.
Founder(s):
Location: Riverside, California, United States
Industries: Call Center, Customer Service, Telecommunications
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Piratel
Piratel provides up-to-date VOIP technologies, LRN lookups and telecommunications services for call centers worldwide.
Founder(s):
Location: Los Alamitos, California, United States
Industries: Call Center, Telecommunications, VoIP
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Solucenter International
Solucenter International specializes in business process outsourcing & professional contact center services.
Founder(s):
Location: Chula Vista, California, United States
Industries: Call Center, Information Technology, Outsourcing
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Traveler HelpDesk
Traveler HelpDesk is an online agency that provides travelers with online customer help.
Founder(s):
Location: San Diego, California, United States
Industries: Call Center, Customer Service, Transportation
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Triwest Communications
Triwest Communications offers customized voice, data, and hosted telecommunication solutions for many of the nation’s leading call centers.
Founder(s):
Location: San Clemente, California, United States
Industries: Call Center, Telecommunications
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Global Messaging Network
Global Messaging Network is a business call center and live answering service.
Founder(s):
Location: Glendale, California, United States
Industries: Call Center, Professional Services, Telecommunications
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Five9
Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service.
Founder(s): Gus Laredo, James Southworth, John Sung Kim, Lovepreet Singh, Ray Soto
Location: San Ramon, California, United States
Industries: Call Center, Customer Service, Enterprise Software, SaaS, Sales
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Atexto
Atexto is the voice data solution the world needs to get rid of keyboards and adopt voice interfaces.
Founder(s): Brenda Mana Pastrian, Esteban Gorupicz
Location: San Francisco, California, United States
Industries: Artificial Intelligence, Biometrics, Call Center, Cloud Data Services, Crowdsourcing, Data Integration, Data Visualization, Developer Platform, Machine Learning, Speech Recognition
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Invoca
Invoca specializes in the fields of inbound call marketing, call tracking, call intelligence, and pay-per-call advertising.
Founder(s): Colin Kelley, Jason Spievak, Robert Duva
Location: Santa Barbara, California, United States
Industries: Advertising, Analytics, Artificial Intelligence, Call Center, Digital Marketing, Enterprise Software, Marketing, Marketing Automation, Telecommunications
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West Coast Call Center
West Coast Call Center specializes in telemarketing, appointment setting, lead generation, cold calling and market research services.
Founder(s):
Location: Ceres, California, United States
Industries: Call Center, Lead Generation, Marketing
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Central Communications
Central Communications renders full-time call center services to many industries.
Founder(s):
Location: Riverside, California, United States
Industries: Call Center, Telecommunications
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Mutual Rx
Mutual Rx helps plan sponsors manage their prescription benefit programs.
Founder(s):
Location: Irvine, California, United States
Industries: Call Center, Email, Medical, Payments, Pharmaceutical
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Hire Live Support
Hire Live Support provides digital marketing and call center services for B2B & B2C disciplines.
Founder(s):
Location: Cerritos, California, United States
Industries: Advertising, Call Center, Digital Marketing
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Calltrol
Calltrol provides call center solutions and CRM applications for several industries.
Founder(s):
Location: Hawthorne, California, United States
Industries: Call Center, CRM, Telecommunications
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TouchPoint
TouchPoint provides a platform through an outbound call center that enables lead management, client retention, follow-ups, and nurturing.
Founder(s): Brian Maguire
Location: Corona, California, United States
Industries: Call Center, CRM, Lead Generation, Real Estate, Unified Communications
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LeadMasters Solutions
LeadMasters Solutions specializes in telemarketing services for small and large businesses.
Founder(s):
Location: Concord, California, United States
Industries: B2B, Call Center, Consulting
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The Exchange
The Exchange provides accounting, web design, data management, strategic planning, communications and marketing services.
Founder(s):
Location: Fresno, California, United States
Industries: Accounting, Call Center, Consulting, Telecommunications
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M2 Marketing and Management Services
M2 Marketing and Management Services offer financial & inventory projections, call center & routing and digital & television media services.
Founder(s):
Location: Santa Ana, California, United States
Industries: Advertising, Call Center, Financial Services, Marketing
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Calview
Calview is a network security company.
Founder(s):
Location: San Jose, California, United States
Industries: Call Center, Data Center, Network Security
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eStomes
eStomes is a call center that offers lead generation and marketing services.
Founder(s):
Location: Tarzana, California, United States
Industries: Advertising, Call Center, Lead Generation, Marketing
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byteWORTH Solutions
byteWORTH Solutions is a telemarketing service company.
Founder(s): Greg Hill
Location: Vista, California, United States
Industries: Call Center, Marketing, Professional Services, Telecommunications
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Sanco Business
Sanco Business is offering call centre solutions.
Founder(s):
Location: Rancho Cucamonga, California, United States
Industries: Call Center, Outsourcing, Telecommunications
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InTelegy
Intelegy provides assessment, strategy, lobby modernization, call center, technology, training and IT project management services.
Founder(s):
Location: Danville, California, United States
Industries: Call Center, Consulting, Customer Service, Project Management, Technical Support
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Tctecno
call center solutions
Founder(s):
Location: Tarzana, California, United States
Industries: Call Center, Public Relations
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Motiva Contact Centers
Motiva Contact Center is a near-shore call center located in Tijuana, Mexico that offers a cost-effective outsourcing service.
Founder(s):
Location: San Diego, California, United States
Industries: Call Center, Outsourcing, Social Media Management
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Onshore Marketing Solutions
Onshore Marketing Solutions dedicates to generating quality leads, appointments & implementing retention campaigns.
Founder(s):
Location: Monterey, California, United States
Industries: Advertising, Call Center, Information Technology, Marketing
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Dinomi
Dinomi is a versatile Call Centre solution, which allows development forms with several levels of customization based on nodes.
Founder(s):
Location: San Jose, California, United States
Industries: Call Center, Software, Telecommunications
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I/H/R Research Group
I/H/R Research Group provides marketing research sampling services.
Founder(s):
Location: Rancho Santa Margarita, California, United States
Industries: B2B, Call Center, Market Research
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Voice Mail Depot
Voice Mail Depot provides products and services for the telecommunications industry.
Founder(s):
Location: Los Angeles, California, United States
Industries: Call Center, Email, Information Technology, Telecommunications
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Dsg Employment
Dsg Employment is a hollywood & Pittsburgh call centers company in Los Angeles.
Founder(s):
Location: Los Angeles, California, United States
Industries: Call Center, Professional Networking, Professional Services
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KW International
KW International offers comprehensive BPO and call center services to a major electronics manufacturer.
Founder(s):
Location: Rancho Dominguez, California, United States
Industries: Call Center, Outsourcing, Small and Medium Businesses
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Answer California
Answer California provides customer care service.
Founder(s):
Location: El Cajon, California, United States
Industries: Call Center, Customer Service, Telecommunications
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Smbforce
Smbforce helps them to scale their business by providing efficient, cost-effective solutions.
Founder(s):
Location: Menlo Park, California, United States
Industries: Call Center, Internet, Mobile Apps, Service Industry
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Five9
Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service.
Founder(s): Gus Laredo, James Southworth, John Sung Kim, Lovepreet Singh, Ray Soto
Location: San Ramon, California, United States
Industries: Call Center, Customer Service, Enterprise Software, SaaS, Sales
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