At Best Startup California we track over 300,000 Californian startups and over 1,500,000 people who hold key positions in these companies. We use this directory of startups to highlight top employees, founders and organisations we think deserve more appreciation than they are currently getting.
We’ve ranked the top 101 Customer Service companies in California, United States. The companies, startups and institutions listed in this article are all exceptional companies, well worth a follow. We have included links to their websites, socials and CrunchBase (if you’re interested in their financials).
We selected the organisations listed in this article based on:
- Track record
- Executive leadership
- Market share
- Innovation
- ESG rating
Our Data – We source our data from OSINT (open source intelligence) and public directories such as Crunchbase, SemRush and many more. The data from these sources should be treated with a degree of caution and verified yourself.
Top Customer Service Companies & Startups (California, United States)
Magic
Magic provides a 24/7 SMS based on-demand personal assistant service.
Founder(s): Aaron Kemmer, Benjamin Godlove, David Merriman, Michael Rubin, Mike Chen, Nic Novak
Location: San Francisco, California, United States
Industries: Apps, Artificial Intelligence, B2B, Customer Service, Messaging, Mobile, Outsourcing, Task Management, Virtual Assistant
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Sitecore
Sitecore is a customer experience management company that provides multichannel marketing automation software and web content management.
Founder(s): Ahmed Rubaie, Kasper Kjaerbye Larsen, Lars Nielsen, Michael Seifert
Location: San Francisco, California, United States
Industries: Analytics, Content, Customer Service, E-Commerce, Email Marketing, Internet, Software, Web Development
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Ushur
Ushur is a cloud-based AI company that automates service workflows in both the backend process and conversational interfaces.
Founder(s): Henry Peter, Simha Sadasiva
Location: Santa Clara, California, United States
Industries: Artificial Intelligence, Cloud Management, Customer Service, Information Technology, Internet, Machine Learning, Natural Language Processing, SaaS, Software
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Rocketlane
Rocketlane builds a unified workspace that enables customers to collaborate on onboarding projects.
Founder(s): Deepak Balasubramanyam, Srikrishnan Ganesan, Vignesh Girishankar
Location: Walnut, California, United States
Industries: Collaboration, Customer Service, Information Technology, Project Management
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TaskUs
TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers.
Founder(s): Bryce Maddock, Jaspar Weir
Location: Santa Monica, California, United States
Industries: Call Center, Customer Service, Outsourcing
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Front
Front is the leader in customer communication that brings teams together to offer tailor-made service at scale
Founder(s): Laurent Perrin, Mathilde Collin, Thibaud Elziere
Location: San Francisco, California, United States
Industries: Apps, Collaboration, CRM, Customer Service, Email, SaaS, Software, Unified Communications
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Simplr
Excellent outsourced customer support for companies that care about their brand.
Founder(s): Amit Sood, Eng Tan, Eng Tan
Location: San Francisco, California, United States
Industries: Customer Service, Internet
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FreeAgent CRM
Leading the way to a better workday
Founder(s): Dave Stephens, Mohan Konyala, Ryan Manning
Location: Walnut Creek, California, United States
Industries: CRM, Customer Service, Project Management, Sales, Sales Automation, Software
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Third Pole
Third Pole develops products that generate and deliver electric nitric oxide for hospital, ambulatory, and home use.
Founder(s): David Zapol, Warren Zapol
Location: San Francisco, California, United States
Industries: Customer Service, Hospitality, Medical Device
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Provide
We’re the modern practice finance company, innovating for dentists, veterinarians, and other healthcare professionals like you.
Founder(s): Dan Titcomb, Drew Weyerhaeuser, James Bachmeier
Location: San Francisco, California, United States
Industries: Customer Service, Financial Services, Health Care, Information Technology
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Talkdesk
Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage.
Founder(s): Cristina Fonseca, Tiago Paiva
Location: San Francisco, California, United States
Industries: Cloud Computing, CRM, Customer Service, SaaS
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Boomtown
We help enterprises and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control.
Founder(s): Alan Finlay, Alfred Kahn IV, Guiseppi Marzelli, Paul Wyer, Tim Attinger
Location: Belvedere Tiburon, California, United States
Industries: Artificial Intelligence, Customer Service, Information Technology, Mobile Apps, Product Design, Software, Technical Support
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Medallia Zingle
Medallia Zingle is a messaging platform, enabling on-demand mobile customer communication.
Founder(s): Ford Blakely
Location: Carlsbad, California, United States
Industries: Analytics, Customer Service, Messaging, Mobile, SaaS, SMS, Software, Text Analytics
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Thankful
Thankful is a Developer of an automation software created to improve online customer service.
Founder(s): Evan Tann, Jeff Ester, Jeff Ester, Ted Mico
Location: Los Angeles, California, United States
Industries: Artificial Intelligence, Customer Service, Software
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Inbenta
Inbenta is a cloud-based, AI-powered Natural Language Search for customer support and E-Commerce.
Founder(s): Jordi Torras
Location: Foster City, California, United States
Industries: Artificial Intelligence, Customer Service, E-Commerce, Machine Learning, Semantic Search, Travel, Virtual Assistant
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4me
4me is an IT and Enterprise Service Management & Workflow application, providing complete visibility and control of service cost & quality.
Founder(s): Cor Winkler Prins, Laurens Pit, Mathijs Sterk
Location: Palo Alto, California, United States
Industries: Asset Management, Cloud Management, Customer Service, Enterprise Software, IT Management, Knowledge Management, Outsourcing, Risk Management, Service Industry, Software
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Gainsight
Gainsight is a technology company that offers a range of software for optimizing the customer experience and improving product analytics.
Founder(s): Jim Eberlin, Sreedhar Peddineni
Location: San Francisco, California, United States
Industries: Analytics, Customer Service, Enterprise Software, SaaS, Software
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MOGL
MOGL provides an online cash back service for dining at affiliated restaurants.
Founder(s): Jarrod Cuzens, Jeff Federman, Jon Carder
Location: San Diego, California, United States
Industries: Credit, Customer Service, Hospitality, Internet, Restaurants
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Sparkcentral
Sparkcentral is a customer engagement tool that enables one-on-one messaging via social channels.
Founder(s): Davy Kestens, Matthew Finneran
Location: San Francisco, California, United States
Industries: Apps, Customer Service, Enterprise Software, SaaS, Social Media
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REACH
REACH reinvents digital customer experience by allowing companies to conduct remote transactional meetings with clients
Founder(s): Dan Mano, Yair Ravid
Location: San Francisco, California, United States
Industries: Business Information Systems, Customer Service, Digital Signage, Enterprise Software, Identity Management, Information Services, SaaS, Software
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ujet.cx
UJET, Inc. is the world’s first and only CCaaS 3.0 cloud contact center provider.
Founder(s): Anand Janefalkar, Hisun Kim
Location: San Francisco, California, United States
Industries: Call Center, Communications Infrastructure, Customer Service, Enterprise Software, Information Technology, Software, Telecommunications
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Extole
Extole helps enterprise companies acquire new customers at scale from their existing customers.
Founder(s): Blake Hayward, Brad Klaus, Faisal Qureshi, Matthew Roche, Rob Nolte, Shane Holland
Location: San Francisco, California, United States
Industries: Customer Service, E-Commerce, Enterprise Software, Marketing
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TABLE.co
Every customer interaction, one easy platform. TABLE provides a digital-first conversational interface for every customer need.
Founder(s): Cristian Petschen, Noel Lynagh
Location: Berkeley, California, United States
Industries: Collaboration, Customer Service, E-Commerce, Retail Technology, SaaS, Shopping, Software, Video Chat
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Instreamatic
Voice Marketing Platform
Founder(s): Michael Ilyichev, Mikhail Ilyichev, Simon Dunlop, Stas Tushinskiy, Victor Frumkin
Location: Palo Alto, California, United States
Industries: Advertising, Advertising Platforms, Audio, Consumer Research, Customer Service, Digital Marketing, Speech Recognition
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CalWave Power Technologies
CalWave Power Technologies offer energy, clean energy, ocean energy, and wave power.
Founder(s): Marcus Lehmann, Thomas Boerner
Location: Berkeley, California, United States
Industries: Customer Service, Energy, Renewable Energy
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Rulai
Rulai provides enterprise level total solution for AI virtual assistants. Rulai enables Business users take control of the VxA.
Founder(s): Roger Jin, Yi Zhang
Location: Campbell, California, United States
Industries: Artificial Intelligence, Customer Service, Education, Information Technology, Machine Learning, Virtual Assistant
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MindTouch
MindTouch is cloud software that provides self-service customer experiences that create experts and improves marketing, sales and support.
Founder(s): Aaron Fulkerson, Steve Bjorg
Location: San Diego, California, United States
Industries: Customer Service, Information Technology, SaaS, SEO, Software
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VOIQ
AI Conversational Voice Assistants for the Web
Founder(s): Jessica Taggart, Oscar Daniel Fuentes, Ricardo Garcia-Amaya
Location: San Francisco, California, United States
Industries: Artificial Intelligence, Customer Service, Direct Sales, SaaS, Sales, Sales Automation
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Aloware
Aloware is a cloud-based contact center solution that offers calling, texting, and automation features.
Founder(s): Anoosh Roozrock, Sohrab Sheikhani
Location: Los Angeles, California, United States
Industries: Communications Infrastructure, CRM, Customer Service, SaaS, Software
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Thematic
Thematic is a customer insights platform
Founder(s): Alyona Medelyan, Nathan Holmberg
Location: San Francisco, California, United States
Industries: Consumer Reviews, Customer Service, Text Analytics
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Agent IQ
Agent IQ is developing next gen customer engagement platform for banks, credit unions and other FIs based in San Francisco, CA.
Founder(s): Craig Davis, Slaven Bilac
Location: San Francisco, California, United States
Industries: Artificial Intelligence, Customer Service, Enterprise Software, Financial Services, FinTech, Information Services, Information Technology, Machine Learning
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Aptology
Aptology is a people intelligence platform that helps companies increase revenue, retention, and diversity and inclusion.
Founder(s): Brad Benson, Suchi Pathak, William Walsh
Location: San Francisco, California, United States
Industries: Analytics, Artificial Intelligence, Customer Service, Human Resources, Internet, Machine Learning, Predictive Analytics, Psychology, Recruiting, Sales
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Bright Pattern
Bright Pattern is a leading provider of multichannel cloud based contact center software.
Founder(s): Erhan Cakmak, Konstantin Kishinsky
Location: South San Francisco, California, United States
Industries: Customer Service, Enterprise Software, Software
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SupplyAI
SupplyAI is helping retailers deliver great post-sale experience to shoppers, leading to high margins & higher revenue.
Founder(s): Gurudatt Bhobe, Karthik Sridhar
Location: San Francisco, California, United States
Industries: Customer Service, Retail Technology, Supply Chain Management
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Stella Connect
Stella Connect is a customer feedback and quality management platform built specifically for customer service teams.
Founder(s): John Ernsberger, Jordy Leiser
Location: San Francisco, California, United States
Industries: Customer Service, Information Services, Quality Assurance, Software
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Gladly
Gladly is reinventing customer service with a customer service platform that centers around customers, not cases, across any channel.
Founder(s): Dirk Kessler, Joseph Ansanelli, Michael Wolfe
Location: San Francisco, California, United States
Industries: Computer, Customer Service, Information Technology, SaaS, Software, Technical Support
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Playvox
Playvox is a provider of quality assurance software for customer service.
Founder(s): Oscar Giraldo
Location: Sunnyvale, California, United States
Industries: Application Performance Management, Customer Service, Enterprise Software, Quality Assurance, Software
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Helpshift
Helpshift is a conversational customer service platform that leverages AI, bots, and messaging-based communication.
Founder(s): Abinash Tripathy, Baishampayan Ghose
Location: San Francisco, California, United States
Industries: Artificial Intelligence, CRM, Customer Service, Internet, Mobile, SaaS
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Revi
Revi connects and deepens customer engagement with the local businesses startup via mobile ordering app.
Founder(s): Justin Huang
Location: San Francisco, California, United States
Industries: Customer Service, Food and Beverage, Software
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StockCross Financial Services
StockCross Financial Services is a privately-owned brokerage firm.
Founder(s): David Gebbia
Location: Beverly Hills, California, United States
Industries: Customer Service, Financial Services, Online Portals
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Gorgias
Gorgias is a multi-channel helpdesk integrated for online and e-commerce merchants.
Founder(s): Alex Plugaru, Romain Lapeyre
Location: San Francisco, California, United States
Industries: Computer, Customer Service, E-Commerce, Software
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Akia
Customer Engagement Platform for Local Service Businesses
Founder(s): Evan Chen, Ryan Kanoknukulchai, Yinshi Zhang
Location: San Francisco, California, United States
Industries: Customer Service, Hotel, Information Technology, Messaging, Reputation, Restaurants, Software, Travel, Vacation Rental
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GetFeedback
GetFeedback helps companies understand and improve customer experience by making it easy to create beautiful, branded surveys.
Founder(s): Bing Yang, Gopal Patel, Kraig Swensrud, Sean Whiteley
Location: San Francisco, California, United States
Industries: Customer Service, Enterprise Software, Market Research, SaaS, Software
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Squelch
Squelch is a customer experience optimization solution that delivers relevant and context-rich intelligence to agents.
Founder(s): Giorgina Gottlieb, Ilan Raab, Jayaram Bhat
Location: Redwood City, California, United States
Industries: Artificial Intelligence, Customer Service, Enterprise Software, Information Services, Machine Learning, SaaS, Technical Support
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PullString
PullString (formerly ToyTalk) is an entertainment and tech company combinines art & science to enable computer conversation with characters.
Founder(s): Martin Reddy, Oren Jacob, Renee Adams
Location: San Francisco, California, United States
Industries: Computer, Customer Service, Messaging
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CarDash
CarDash offers services for the automotive industry.
Founder(s): Sam Corcos, Todd Opalski, Yinon Weiss
Location: Menlo Park, California, United States
Industries: Automotive, Customer Service, Service Industry
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Blitzz Software
Blitzz is a smart, video engagement platform for businesses to provide customers with exceptional, personalized support.
Founder(s): Keyur Patel, Michel Veys, Ramaswamy Sreenivasan
Location: San Jose, California, United States
Industries: Customer Service, Field Support, Google Glass
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Modria
Modria is a developer of an online dispute resolution platform used to process and resolve customer disputes related to eCommerce.
Founder(s): Chittu Nagarajan, Colin Rule
Location: San Jose, California, United States
Industries: Crowdsourcing, Customer Service, E-Commerce, Information Technology, Legal, SaaS, Software
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Tagove
Tagove is a live chat software for website and mobile apps with Video chat, Remote co browsing, Chatbots, and Profile management tools.
Founder(s): Amrit Dhangal, Laduram Vishnoi
Location: San Francisco, California, United States
Industries: CRM, Customer Service, Lead Generation, SaaS, Software, Video Chat, Video Conferencing
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Netomi
An AI-first customer service platform that enables companies to deliver the highest quality customer experiences.
Founder(s): Puneet Mehta
Location: San Francisco, California, United States
Industries: Artificial Intelligence, Customer Service, Digital Marketing, Enterprise Software, Machine Learning, SaaS, Software
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App.io
App.io streams your mobile apps from the cloud to any device.
Founder(s): Chris Nolet, Diesel Laws, Edward Dowling, Zach Sigal
Location: San Francisco, California, United States
Industries: Android, Customer Service, Enterprise Software, Internet, Mobile, SaaS
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HYP3R
We are HYP3R. Our innovations help top marketers acquire high-value travelers directly and at scale.
Founder(s): Jorge Suarez, Juan Carlos Hernandez, Omar Ramos
Location: San Francisco, California, United States
Industries: CRM, Customer Service, Digital Marketing, Enterprise Software, Location Based Services, Marketing, Marketing Automation, Social CRM, Social Impact, Social Media Advertising, Social Media Management, Social Media Marketing
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Wootric
Wootric is an AI-powered platform to measure and boost customer happiness.
Founder(s): Deepa Subramanian, Jessica Pfeifer
Location: San Francisco, California, United States
Industries: Analytics, Artificial Intelligence, Customer Service, Machine Learning, Product Management, SaaS, Software
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Apprente
Intelligent voice-based conversational agents for the enterprise
Founder(s): Itamar Arel, Moshe Looks
Location: Mountain View, California, United States
Industries: Artificial Intelligence, Customer Service, Enterprise, Natural Language Processing, Software
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lvl5
lvl5 create high-resolution maps for autonomous vehicles and robots using computer vision.
Founder(s): Andrew Kouri, George Tall
Location: San Francisco, California, United States
Industries: Customer Service, Mapping Services
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Washio
Wash.io is a wash and fold laundry service that picks up dirty laundry, cleans it, and delivers it back to its owners.
Founder(s): Bob Wall, Jordan Metzner, Juan Dulanto
Location: Los Angeles, California, United States
Industries: Customer Service, Delivery, Laundry and Dry-cleaning, Service Industry
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FairShake
FairShake is building the future of consumer law by giving everyone the power to understand and assert their consumer rights.
Founder(s): Max Kornblith, Maxine Minter, Teel Lidow
Location: Oakland, California, United States
Industries: Customer Service, Information Technology, Legal
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CogniCor
The Leading AI Digital Assistant Platform for Financial Services
Founder(s): Rosh Cherian, Sindhu Joseph
Location: San Francisco, California, United States
Industries: Artificial Intelligence, Customer Service, FinTech, InsurTech, Knowledge Management, Machine Learning, Natural Language Processing, Software, Virtual Assistant, Wealth Management
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ShipCalm
e-Commerce Shipping & Operations Partner for SMB
Founder(s): Greg Moser, Ted Fogliani
Location: San Diego, California, United States
Industries: Customer Service, E-Commerce, Logistics, Packaging Services, Shipping
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Pearl
Pearl is dedicated to bringing the latest advanced driver assistance features to all drivers on the road today.
Founder(s): Brian Sander, Bryson Gardner, Joseph Fisher
Location: Scotts Valley, California, United States
Industries: Automotive, Autonomous Vehicles, Consumer Electronics, Customer Service
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Preact
Preact is a cloud-based customer success service that helps subscription software companies maximize customer lifetime value by reducing
Founder(s): Christopher Gooley, Cory Watilo
Location: San Francisco, California, United States
Industries: Analytics, Big Data, Customer Service, Enterprise Software, SaaS, Software
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GoGoGrandparent
A YC-backed, pre-Series A and profitable startup that lets older folks use personal services like Lyft & Uber from a phone call.
Founder(s): David Lung, Justin Boogaard
Location: Mountain View, California, United States
Industries: Consumer, Customer Service, Elder Care, Service Industry, Wired Telecommunications
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Kitchit
Kitchit brings local chefs to private households to do the cooking.
Founder(s): Brendan Marshall, Ian Ferguson
Location: San Francisco, California, United States
Industries: Customer Service, Housekeeping Service, Restaurants
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OpenMethods
OM is an enterprise software company focused on providing world class Customer Experience software.
Founder(s): Gerrit Lydecker Jr
Location: Los Angeles, California, United States
Industries: CRM, Customer Service, Software, Telecommunications
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Loop Support
Loop Support helps growing companies provide great customer support.
Founder(s): Dean Yim, Paul Gut
Location: San Francisco, California, United States
Industries: Customer Service, Service Industry
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Fastforward.ai
FastForward.ai is a social media engagement and commerce platform company
Founder(s): Augie K Fabela II, Romeo Ganescu
Location: Mountain View, California, United States
Industries: CRM, Customer Service, Internet
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Boast.AI
Boast.AI is a fintech platform that helps companies identify, claim, and finance R&D tax credits and government incentives.
Founder(s): Alex Popa, Kevin Southworth, Lloyed Lobo, Ryan Doom
Location: San Francisco, California, United States
Industries: Apps, Artificial Intelligence, Customer Service, Finance, Financial Services, FinTech, Mobile, Small and Medium Businesses, Wealth Management
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Pathlight
Pathlight is a developer of a platform designed for managers to be more effective.
Founder(s): Alexander Kvamme, Trey Doig
Location: San Francisco, California, United States
Industries: Customer Service, Enterprise Software, Internet, Sales, Software
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Emerson Collective
Emerson Collective strengthens schools, secures rights for immigrants, and restores relationship between humanity and nature.
Founder(s): Laurene Powell
Location: Palo Alto, California, United States
Industries: Customer Service, Non Profit, Social
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Acquire
Acquire is a unified customer engagement platform that brings all communication, interactions, channels, and tools under one roof.
Founder(s): Amrit Dhangal, Laduram Vishnoi
Location: San Francisco, California, United States
Industries: Customer Service, Marketing, Messaging, SaaS, Sales, Software
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HelpCrunch
All-in-one customer communication platform for support, marketing, and sales.
Founder(s): Pavel Pavlenko
Location: San Francisco, California, United States
Industries: CRM, Customer Service, Email Marketing, Knowledge Management, Marketing Automation, Messaging, Mobile Apps, Software
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DropThought
DropThought is a software company that provides experience measurements and platforms for insights to empower businesses.
Founder(s): Ajith Ravi, Karan Chaudhry
Location: Santa Clara, California, United States
Industries: Analytics, Customer Service, Information Technology, Software
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Colabo
No-code Platform for creating and operating AI-powered conversational apps
Founder(s): Asaf Wexler, Naama Halperin, Yoav Dembak
Location: San Carlos, California, United States
Industries: Artificial Intelligence, B2B, Big Data, Customer Service, Enterprise Software, Retail, SaaS, Sales Automation
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Eloquent Labs
Eloquent Labs supplies artificial intelligence to augment and replace live chat customer support agents at eCommerce companies.
Founder(s): Gabor Angeli, Keenon Werling
Location: Redwood City, California, United States
Industries: Artificial Intelligence, Customer Service, E-Commerce
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Koopid
Koopid is an AI-based customer service and messaging solution.
Founder(s): Venkatesh Krishnaswamy
Location: San Ramon, California, United States
Industries: Artificial Intelligence, Customer Service, Messaging
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Yodel.io
Voice that lives where you work. The smart phone system for customer service teams.
Founder(s): David Heininger, Mario Uher, Mike Heininger, Nina Hoedlmayr
Location: San Francisco, California, United States
Industries: B2B, Customer Service, SaaS, Software, Telecommunications
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San Diego Gas & Electric
SDG&E provides safe and reliable energy service to 3.4 million customers in San Diego and southern Orange counties.
Founder(s):
Location: San Diego, California, United States
Industries: Customer Service, Energy, Service Industry
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PlumSlice Labs
PlumSlice Labs makes workflow and collaboration easy at all stages of product management.
Founder(s): Abnesh Raina
Location: San Francisco, California, United States
Industries: Customer Service, Product Management, Software
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Service
Service gets you paid when your flight is delayed or cancelled.
Founder(s): Michael Schneider
Location: Los Angeles, California, United States
Industries: Customer Service, Mobile, Software, Travel
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Smith-Cooper International
Smith-Cooper provides pipe, valves and fittings to a wide range of customers and end markets.
Founder(s): Bob Cooper
Location: Commerce, California, United States
Industries: Business Information Systems, Customer Service
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Emojot
CX platform delivering powerful real-time insights by capturing top-of-mind emotions and overlaying enterprise data with emotionality data.
Founder(s): Andun Liyanagunawardhena, Manjula Dissanayake, Sachintha Ponnamperuma, Shahani Markus
Location: San Jose, California, United States
Industries: Ad Targeting, Analytics, Brand Marketing, Customer Service, Digital Media, Events, Market Research, SaaS, Social Media, Software
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OneMob
Onemob is a video engagement platform that creates personal and branded video and voice messages for Salesforce.
Founder(s): Nimesh Gupta, Sati Hillyer
Location: San Francisco, California, United States
Industries: CRM, Customer Service, Marketing, Messaging, Real Time, SaaS, Video
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Lime Energy
Lime Energy is building a new energy future. Our integrated demand side solutions provide utilities with a single platform to deliver
Founder(s):
Location: Glendora, California, United States
Industries: Customer Service, Energy, Energy Efficiency, Renewable Energy
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Distributed Systems
Distributed Systems is a digital identity startup and a full-stack machine intelligence.
Founder(s): Alexander Kern, Nikhil Srinivasan
Location: San Francisco, California, United States
Industries: Customer Service, Enterprise Software, Internet, Machine Learning, Service Industry, Software
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Onward
Onward is a customer service automation platform that creates a range of automated customer service and sales tools for business usage.
Founder(s): Pramod Thammaiah, Remi Cossart
Location: San Francisco, California, United States
Industries: Artificial Intelligence, Customer Service, Internet
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Shuddle
Shuddle provides ride service for the clients to get them where they need to go.
Founder(s): Nick Allen, Rodrigo Prudencio
Location: San Francisco, California, United States
Industries: Customer Service, Internet, Service Industry, Transportation
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justanswer.com
JustAnswer.com, the largest Q&A website that connects people to real, qualified experts.
Founder(s): Andy Kurtzig
Location: San Francisco, California, United States
Industries: Advice, Customer Service, Q&A
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Avoma
Avoma is the all-in-one AI Meeting Assistant for working remotely.
Founder(s): Aditya Kothadiya, Devendra Laulkar
Location: Palo Alto, California, United States
Industries: Analytics, Artificial Intelligence, Customer Service, Machine Learning, Sales, Software
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Paysa
Paysa is a consumer tech firm that helps employees understand their market salary and help achieve it in the labor market.
Founder(s): Chris Bolte, Nikhil Raj, Patrick Harrington, Zachary Poley
Location: Palo Alto, California, United States
Industries: Customer Service, Personalization, Professional Services
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bud.com
A California benefit corporation delivering recreational cannabis.
Founder(s): Dean Arbit, Justin Hall
Location: San Francisco, California, United States
Industries: Cannabis, Customer Service, Delivery, Marketing
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BluWrap
BluWrap provides naturally extended shelf-life technology and solutions that have revolutionized fresh food supply chains worldwide.
Founder(s): Bell Larry
Location: San Francisco, California, United States
Industries: Customer Service, Food Delivery, Logistics, Supply Chain Management
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Battlecard
Teams of all sizes use Battlecard to manage their growing playbook and enforce consistent messaging across the entire sales effort.
Founder(s): Mathew Pregasen, Rikhav Shah
Location: San Francisco, California, United States
Industries: Customer Service, Information Technology, Sales
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Screeb
Screeb is a customer feedback loop solutions firm that provides user research, product analytics and customer support services.
Founder(s):
Location: San Francisco, California, United States
Industries: Analytics, Customer Service, Security
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Arcaris
Arcaris offers a talent management platform for call center outsourcers and enterprises to improve their agents’ performance and motivation.
Founder(s): Ariel Cordiviola, Oscar Giraldo
Location: Sunnyvale, California, United States
Industries: Cloud Computing, Customer Service, Enterprise Software, Telecommunications
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Slingshow
Slingshow provides organizations with a no-download screen recording to resolve customer issues.
Founder(s): Jorge Fuentes, Nilay Modi
Location: Van Nuys, California, United States
Industries: Customer Service, Information Services, Video
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Trove
Trove is a high-quality, affordable, full-service storage experience.
Founder(s): Jonathan Perlow, Michael Pao
Location: San Francisco, California, United States
Industries: Customer Service, Self-Storage, Service Industry
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Veri-Tax
Veri-Tax is the trusted leader in ability-to-pay verification solutions and fanatical about delivering a customer experience.
Founder(s): Peter Pozzuoli
Location: Irvine, California, United States
Industries: Consumer, Customer Service, Financial Services
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Directly
Directly offers AI-powered solutions to resolve customer issues with the right mix of automation and human support.
Founder(s): Antony Brydon, Jean Tessier, Jeff Patterson
Location: San Francisco, California, United States
Industries: Artificial Intelligence, Customer Service, Enterprise Software, Machine Learning, Virtual Assistant
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iMerit
iMerit enriches and annotates the data that powers algorithms in Machine Learning, Computer Vision, and Natural Language Processing.
Founder(s): Radha Basu
Location: Los Gatos, California, United States
Industries: Artificial Intelligence, Computer Vision, Crowdsourcing, Customer Service, Image Recognition, Machine Learning, Natural Language Processing
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Lithium Technologies
Lithium builds community and social media management software that helps the world’s best brands connect with customers on digital channels.
Founder(s): Dennis Fong, John Joh, Lyle Fong, Nader Alizadeh
Location: San Francisco, California, United States
Industries: Communities, Customer Service, E-Commerce, Internet, SaaS, Social CRM, Social Media, Social Media Management, Social Media Marketing, Software
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Happy Returns
Happy Returns provides comprehensive return solutions for leading online and omni-channel retailers and their customers.
Founder(s): David Sobie, Mark Geller
Location: Santa Monica, California, United States
Industries: Customer Service, E-Commerce, Retail Technology
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